Senior Administrative Assistant
Location: Edmonton (Hybrid)
Job Type: Contract - 12 Months Term
Job ID: CR2709032026
Posting Date: March 09, 2026
Closing Date: March 25, 2026
About Value First Staffing Solutions Inc.
Value First Staffing Solutions Inc. is an Alberta-based employment agency delivering value-driven workforce solutions across the province, with strong public sector and enterprise delivery focus.
Our mission is to connect skilled professionals with leading employers through staffing services that reduce risk, enhance retention, and strengthen communities.
The Opportunity
Value First Staffing Solutions Inc. is looking for a proactive and detail-oriented Senior Administrative Assistant to join our Public Sector client’s financial and childcare program branch. This role is essential for ensuring the smooth operation of provincial childcare funding initiatives, requiring a blend of technical troubleshooting skills and administrative expertise.
You will act as a key support pillar, managing high-volume communication, resolving technical inquiries for stakeholders, and maintaining the integrity of childcare information systems.
Key Responsibilities
In this senior-level support role, your duties include:
- Technical Support: Providing customer service technical troubleshooting and resolving problem-related inquiries for program stakeholders.
- System Management: Using specialized tools including the Childcare Licensing Portal and the Child Care Information System (CCIS) to track and manage provider data.
- Calendar & Tasks: Expertly managing complex calendars, email messaging, and task tracking using Microsoft Outlook.
- Data Coordination: Utilizing Excel to organize program data, reconcile records, and support financial reporting for childcare grants.
- Stakeholder Interaction: Interacting professionally with a variety of internal and external stakeholders to provide program information and resolve administrative bottlenecks.
Required Qualifications
- Education: High School Diploma or GED.
- Technical Experience:
- 1 year of experience providing customer service technical troubleshooting and problem resolution.
- 1 year of experience using Microsoft Outlook for professional email, task, and calendar tracking.
- 1 year of experience using Excel in a professional work setting.
Preferred Skills (Nice to Have)
- 1 year of experience with Child Care in Alberta (Licensing, Subsidy, or Funding).
- 1 year of experience working specifically within childcare grant funding programs in Alberta.
- 1 year of direct experience working with the Childcare Licensing Portal and Child Care Information System (CCIS).
- Education: Relevant post-secondary education in Office Administration or a related field.
Working Conditions & Requirements
- Location: Based in Edmonton. Candidates must be available for on-site or hybrid work as required.
- Security Clearance: A successful criminal record check is mandatory prior to commencement.
- Mandatory Training: Upon hire, completion of courses in FOIP (Privacy), Cybersecurity, and Workplace Respect is required.
Application Instructions
To be considered for this role, your application must follow these specific requirements:
- Strict Resume Format: Every job or project entry must clearly state the duration in the format MMM/YYYY to MMM/YYYY.
- Experience Substantiation: All required experience (Technical troubleshooting, Outlook, and Excel) must be explicitly described under the specific job entry where it was performed. Simply listing the skill is not sufficient.
- References: Provide three (3) professional references (most recent first) for whom similar work has been performed.
Example:
Senior Administrative Assistant | Childcare Operations Jan 2024 – Jan 2026
Resolved technical troubleshooting inquiries for over 50 childcare providers weekly. Managed executive calendars and utilized Excel to track provincial funding allocations...
If you meet the requirements and can clearly demonstrate your experience in your resume, we invite you to apply today.
Value First Staffing Solutions Inc. is an equal opportunity employer committed to diversity and inclusion. We thank all applicants for their interest; however, only those selected for an interview will be contacted.